Shop Survey | Kinder Handl Cic

How Often Do You Visit Kinder Handl?

Weekly

Monthly

Occasionally

First Time

What Stores Do You Shop In?

Battlefield

Mount Florida

Newton Mearns

Kinder Handl Online

When You Visit The Shop, Do You Usually Come To:

Browse

Buy Something Specific

Donate Items

Other

Do You Donate To Kinder Handl Community Enterprise CIC?

Yes, Regularly

Occasionally

Not Yet

Online Donation

How easy is it to find what you’re looking for in the shop?

Poor, I’m often dissatisfied with my experience

Fair, I’ve had some issues or challenges

Good, but there’s room for improvement

Very good, it's usually a positive experience

Excellent, I always enjoy shopping here

How easy is it to find what you’re looking for in the shop?

Very difficult, the shop feels disorganized

Difficult, items can be hard to locate

Neutral, it takes some effort to find items

Easy, but sometimes I need to look around a bit

Very easy, everything is well-organized and easy to locate

How would you rate the quality of our items and stock?

Poor quality, items often unusable

Fair quality, with noticeable wear or damage

Satisfactory quality, some wear but usable

Good quality, with only minor wear

Excellent quality, items are like new

What is your average spend when you shop with us?

How do you feel about the pricing of our items?

How would you rate the friendliness and helpfulness of our staff?

Poor, I’m often dissatisfied with my experience

Fair, the staff could be more approachable and attentive

Good, but there’s room for improvement

Very good, the staff are usually welcoming and supportive

Excellent, the staff are always friendly and incredibly helpful

How well do you think Kinder Handl supports the local community?

Poorly, I see little impact

Fairly well, but could do more

Well, they offer noticeable support

Very well, they contribute a lot

Extremely well, they make a big impact

Kinder Handl Customer Experience Survey

General Questions

Shopping Experience

Staff & Service

Community Impact

Kinder Handl Customer Experience Survey

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General Questions

Shopping Experience

Staff & Service

Community Impact